The House in Town
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Frequently Asked Questions

We strive to offer an exceptional shopping experience.

Many of the products we supply are here in the shop to come and look at. As we supply many thousands of different products, some goods are ordered directly from our supplier when an order is placed.

All deliveries are done by the owner of the business, or his family members (we are very much a family run shop). If the item is in the shop then delivery can be done very quickly – sometimes even the same day! If the product has to be ordered in then delivery times can be between 2 – 14 days.

All deliveries are done by John, or his family, using their delivery van.

As a family run business, we are happy to take the item to your room of choice. We also make sure that any assembly (i.e. beds) is done by ourselves, and all packaging is taken away and disposed of. We have even been known to bring a drill & hang mirrors for customers too!

Orders can be collected from the shop.

It won’t be. All items are checked before we bring them to your house.

Yes we do, and we will be happy to provide you with a quotation.

Should you need help:

We realise sometimes a helping hand is needed and if we can help, we are happy to do so. If these FAQ's dont answer your questions please contact us using the details foun below or use this online form.

23 St Peters Street
Ipswich, Suffolk, IP1 1XF
Phone: +44 ( 0 )1473 211145
Email: [email protected]